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Designing to seamlessly guide users through technical hiccups Error handling • Design System



problem statementEvery product/platform has road bumps that can lead a user to a dead end. Apart from the happy paths, there are often instances where things fail or are delayed due to a patchy network or system failures. How might we help the user reduce their anxieties and assist them in recovering from these road bumps?






Inline Contextual Bars






Shimmer loaders






Snackbars with sentiments (negative, warning, error)





Focused case studies from Crux Copilot

human-computer interactionIntroducing Assistance in a Conversational Experience
under the hoodBringing transparency in responses - How did we arrive at this?
generative aiCrux Copilot Introduction





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